Privacy Policy

We guarantee your data privacy

Henkako Ai is committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains the data we collect from you, how we use and share it, and the measures we take to safeguard your information. This policy applies to the products and services offered by Henkako Ai on our website and mobile applications. 1. Information We Collect: - 1.1 Personal Information: When you purchase our services, create an account, contact us, or participate in surveys or promotional events, we collect personal information such as your name, contact details, and billing information. - 1.2 Usage Data: We automatically record information about your interactions with our services and products, including your IP address, device and browser type, the web page you visited before coming to our sites, and the information you search for on our sites. - 1.3 Cookies and Other Tracking Technologies: We use technologies like cookies, pixels, and web beacons to recognize your device and provide you with a personalized experience. 2. How We Use Your Information: - 2.1 Providing Services: We use your personal information to provide services, send notifications, complete transactions, and fulfill your requests. - 2.2 Customer Support: We use the information you provide to offer customer support, including responding to and directing your questions and feedback. - 2.3 Improving Our Services: We analyze information on how you use our services to enhance the experience for all our customers, including product testing and site analytics. - 2.4 Marketing: If you choose to receive marketing communications, we will use your information to share information about our products, services, and promotional offers. 3. How We Share Your Information: We do not share your personal information with any third parties without your consent, except as described below: - 3.1 With Service Providers: We may share your information with third-party service providers who work on our behalf for business operation purposes. - 3.2 Legal Obligation: If legally required, we may disclose your information to respond to subpoenas, court orders, or other legal processes. 4. Your Choices: - 4.1 Access and Update Your Information: You can update your account information at any time by logging into your account. - 4.2 Cookies: You can manage how your mobile device and browser handle cookies and other data collection technologies by adjusting your browser's settings. 5. Data Security: We take data security seriously and implement reasonable measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. 6. International Transfer: By using our sites and services, you consent to the transfer of your information to any country in which we maintain facilities or call centers, as necessary for business operations. 7. Children's Privacy: Henkako Ai's website and mobile applications are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under the age of 18. 8. Changes to This Privacy Policy: We may update this Privacy Policy periodically. If we make any changes, we will revise the date at the top of the policy and, in some cases, provide you with additional notice. 9. Contact Us: If you have any questions about this policy, you can contact us at [email protected]. Last Updated: December 20, 2023.